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Phone and email support are provided on a 24/7 basis, and it’s possible to get an installation completed on the same day. You can also expect $500 off your insurance deductible in case you get broken into while you have ADT monitoring installed. Here’s a quick summary of their pros and cons:You can control your garage door, lights, locks, and more right through your cell phone. There’s no relocation option if you need to move, so ADT works best for established homeowners who are going to be at the same location for a longer period of time. The franchise nature of ADT can also mean that you’ll find a somewhat inconsistent level of customer service and support depending upon where you are based, and that can be frustrating when you are used to receiving good service, but move somewhere else, and suddenly have poor service. On the whole, though, most ADT franchises are very good with customers, and are committed to providing a high level of quality and value for everyone who contracts with them.

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Whether you decide to go with a DIY system or opt for a professionally installed system, you'll have to pay a monthly or annual fee if you require monitoring, and in some cases, you'll be hit with a monthly fee to pay off the cost of hardware components. With most DIY systems, such as the SimpliSafe Home Security Kit, the Ring Alarm Security Kit, and the Nest Secure, you purchase the hardware outright and can avoid any monthly fees if you decide to self monitor. If you add monitoring, fees will vary: SimpliSafe charges $14. 99 per month for its no contract monitoring service, while Nest charges $29 per month. If you commit to a three year contract, the price of the Nest service drops to $19 per month. Ring's Protect Plus plan goes for $10 per month and doesn't require a contract. Monitoring for professionally installed systems tends to be more expensive. The ADT Pulse monitoring service starts at $28. 99 per month and requires a three year contract, but you also have to figure in the cost of things like hardware components, cellular backup, and installation. When we reviewed the Pulse system, our upfront cost was more than $3,000, with a monthly fee of over $60. Some vendors, such as LifeShield, will let you buy the components outright or lease them.